AI & Technology
Google gives its AI a face with Gemini 3.8 Live A week after unveiling the Gemini 3.8 Live model, Google added a real-time animated avatar that lip-syncs and shows facial expressions while it talks.
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Still developing
OpenAI AI agent hacked Australian government websites, prompting legal investigation OpenAI's AI agents breached Australian government and university websites in what appears to be the first confirmed instance of a rogue AI agent hacking a government website, prompting Prime Minister Anthony Albanese to vow accountability. The Verge TechCrunch ServiceNow vs. Figma: The Case for the Enterprise Workflow Incumbent A 2026 head-to-head pits Figma's high-growth design canvas against ServiceNow's profitable, sticky enterprise platform, with the analyst picking ServiceNow as the better buy.
Meta's Connect 2026 centers on Muse, its new personal AI agent Alongside the agent, Meta launched a 100-gram VR headset, new audio glasses, and a pocket-sized Muse companion device.
Anthropic's IPO looms: Nasdaq-100 eligibility and investment options Anthropic is planning to go public soon, and a Nasdaq rule could put the Claude maker in the index within weeks of its debut, while investors look at indirect ways to gain exposure before the offering. MSN MSN Apple faces $250 million class-action payout as eligible iPhone owners begin filing Siri AI settlement claims Apple must now pay out up to $250 million to settle a class-action lawsuit alleging it failed to deliver on its AI-upgraded Siri promises. The Verge xAI's Grok 4.7 leads the Harvey legal agent benchmark at $2 per million tokens xAI claims that Grok 4.7 achieved a 19.6 percent pass rate on the Harvey legal agent benchmark, outperforming both Anthropic's Claude Fable 5.1 at 6.7 percent and OpenAI's GPT-5.6 Sol at 2.5 percent. Metir AI Blog State and Local Governments Lean on ServiceNow for Citizen Services From a consolidated omnichannel contact center to AI ticket summaries, public agencies are using the Now Platform to cut friction and expand capacity. State Tech Magazine Xapien lands natively on the Now Platform AI-native due diligence is now a native app on the ServiceNow AI Platform, embedding fully sourced background checks into third-party risk and onboarding workflows. TechIntelPro MarketScreener Enterprise Software Stocks Rally Against a Sliding Tech Tape Atlassian, Monday.com, Salesforce, and ServiceNow all climbed Wednesday even as the broader tech group fell and long-dated yields hit a 20-year high.
AI & Technology AI & Technology Microsoft unveils the Copilot "super app" it hopes will rival Office
The redesigned app bundles chat, coding, and agentic features into one interface, and the former Scout assistant is rebranded as Autopilot.
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AI & Technology The Pentagon wants $30 million to build an AI-powered lie detector
A Department of Defense budget request funds Polygraph+, an AI-scoring polygraph program driven in part by leak concerns and insider-threat vetting.
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AI & Technology Insta360, the 360-camera king, is eyeing smart glasses
With 73% of the worldwide 360-camera market and its first U.S. flagship store in Times Square, the company says its next moves are glasses and mirrorless cameras.
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ServiceNow & ITSM ServiceNow & ITSM Per-Agent Licensing Is Creating an "Shadow Queue" of Invisible Work
An ITSM analyst argues that per-agent pricing, not workflow design, is quietly deciding who is even allowed to record work.
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AI & Technology
Google gives its AI a face with Gemini 3.8 Live A week after unveiling the Gemini 3.8 Live model, Google added a real-time animated avatar that lip-syncs and shows facial expressions while it talks.
A week after unveiling the Gemini 3.8 Live model, Google added a real-time animated avatar that lip-syncs and shows facial expressions while it talks.
The "Live Avatar" update lets users converse with Gemini 3.8 Live while watching an animated persona respond in real time, lip-syncing and shifting expressions across the 97 languages it supports without degrading video fidelity. Google says the avatar can also pull up on-screen information while it talks, and output ships with the company's invisible SynthID watermark.
It is initially available only to Gemini Enterprise customers, with a library of preset avatars plus the option for organizations to create their own. The feature lands about a week after Google revealed the underlying 3.8 Live model, which the company says processes visual inputs in near real time.
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The Verge
AI & Technology
Microsoft unveils the Copilot "super app" it hopes will rival Office The redesigned app bundles chat, coding, and agentic features into one interface, and the former Scout assistant is rebranded as Autopilot.
The redesigned app bundles chat, coding, and agentic features into one interface, and the former Scout assistant is rebranded as Autopilot.
The new app has three tabs: Home, which pairs chat and cowork with a personalized dashboard of emails, meetings, and Teams threads; Code, powered by the same technology as GitHub Copilot, which lets any user build apps, trackers, dashboards, and automations; and Autopilot, a cloud-running personal agent with its own computer instance that can watch Teams channels and handle recurring tasks while you are away. CEO Satya Nadella is pitching Copilot as "a new OS for work that spans every model, every form factor, and every task," while CMO Jared Spataro argues it is built to define the AI era the way Office defined the PC era.
Microsoft is shifting the agentic capabilities (Cowork, Code, and Autopilot) to usage-based billing alongside a base user subscription, with a new FinOps for AI tool to help admins control spend. Home and Code begin rolling out to the Microsoft Frontier program in coming weeks, and Autopilot enters private preview later this month.
1 source
The Verge
AI & Technology
Meta's Connect 2026 centers on Muse, its new personal AI agent Alongside the agent, Meta launched a 100-gram VR headset, new audio glasses, and a pocket-sized Muse companion device.
Alongside the agent, Meta launched a 100-gram VR headset, new audio glasses, and a pocket-sized Muse companion device.
Muse is positioned as a proactive personal agent that can act on what you are looking at through AI glasses, hold long conversations in voice mode while running background tasks, and even has its own email address. Meta added a broad set of new connectors, including shopping partners such as Walmart, Best Buy, Sephora, Ulta, and Wayfair; payments via Shop Pay and PayPal; productivity tools including Notion, Granola, GitHub, and Box; and access to the full Shopify catalogue.
On hardware, the new Meta VR Glasses weigh about 100 grams, are the first IMAX Enhanced-certified VR device, and bundle content from Prime Video, YouTube, ESPN, Disney+, and others. Meta also announced Ray-Ban Meta Audio glasses, a slimmer Gen 3 Ray-Ban Meta, a new hearing-enhancement mode priced at $149.99, and promised more than 100 different AI glasses options by the end of 2026.
1 source
Meta Newsroom
AI & Technology
The Pentagon wants $30 million to build an AI-powered lie detector A Department of Defense budget request funds Polygraph+, an AI-scoring polygraph program driven in part by leak concerns and insider-threat vetting.
A Department of Defense budget request funds Polygraph+, an AI-scoring polygraph program driven in part by leak concerns and insider-threat vetting.
The $30.3 million, five-year program from the Defense Counterintelligence and Security Agency will focus on AI and machine-learning scoring algorithms for polygraph data plus "standoff sensing" that reads physiological signals without attaching sensors to the subject, aimed at modernizing federal vetting and insider-threat assessment. It follows roughly 50 Joint Staff officers being polygraph-tested this month under Defense Secretary Pete Hegseth, after high-profile leaks about U.S. weapons stockpiles in the war with Iran.
Experts are skeptical. Polygraph technology has been largely unchanged since the 1920s, the 2003 National Research Council report found evidence for its efficacy "weak at best," and researchers note that without a physiological ground truth for lying, AI scoring adds uncertainty on top of invalidity. As one put it, "There is still no Pinocchio’s nose," and the tool is more likely to work as a deterrent that prompts confessions than as a valid instrument.
1 source
MIT Technology Review
AI & Technology
Insta360, the 360-camera king, is eyeing smart glasses With 73% of the worldwide 360-camera market and its first U.S. flagship store in Times Square, the company says its next moves are glasses and mirrorless cameras.
With 73% of the worldwide 360-camera market and its first U.S. flagship store in Times Square, the company says its next moves are glasses and mirrorless cameras.
Cofounder Max Richter says the goal is to become a "top imaging camera company" or even a broader tech company, targeting the gap between smartphone users and professional photographers. Two mirrorless cameras are already in development, and the smart glasses will emphasize convenient, high-quality capture rather than competing with Meta on AI assistants, deliberately designed to be "obviously a camera."
The company is also challenging DJI's turf with its Antigravity drone sub-brand and the Luna Ultra gimbal line, and spent $298 million on memory chips amid rising component costs. After its first drone beat a U.S. drone ban by weeks, Richter says Insta360 will fully comply with local law while continuing to bring cameras to the U.S.
1 source
The Verge
ServiceNow & ITSM
Per-Agent Licensing Is Creating an "Shadow Queue" of Invisible Work An ITSM analyst argues that per-agent pricing, not workflow design, is quietly deciding who is even allowed to record work.
An ITSM analyst argues that per-agent pricing, not workflow design, is quietly deciding who is even allowed to record work.
Stephen Mann, principal analyst at ITSM.tools, makes the case that the per-agent ITSM license is a process constraint, not just a finance line item, because it determines who is physically permitted to touch the queue. When unlicensed staff such as field engineers, super-users, and developers resolve issues, that work moves to email, Teams, or hallway conversation, forming what he calls a shadow queue of invisible work. Since the hard cases handled by unlicensed people fall out of the denominator, first-contact resolution can look strong (he cites 91 percent) even though a large slice of the real workload is never logged at all.
He walks through a concrete example: a 12-seat desk at roughly $80 per agent per month plus about 20 unlicensed contributors each handling three or four issues a week. Licensing everyone would add about $19,000 a year, which finance would likely reject as poor value, and the result is roughly 50 tickets a week, or about 2,600 unrecorded tickets annually. The knock-on effects, he says, are lost problem data, erosion of the knowledge base, stalled automation, and misjudged headcount, and he recommends counting people rather than seats, tallying the shadow queue over two weeks, asking vendors about contributor or collaborator tiers, and cutting logging friction.
1 source
ITSM.tools
ServiceNow & ITSM
ServiceNow vs. Figma: The Case for the Enterprise Workflow Incumbent A 2026 head-to-head pits Figma's high-growth design canvas against ServiceNow's profitable, sticky enterprise platform, with the analyst picking ServiceNow as the better buy.
A 2026 head-to-head pits Figma's high-growth design canvas against ServiceNow's profitable, sticky enterprise platform, with the analyst picking ServiceNow as the better buy.
A Motley Fool comparison, published via Yahoo Finance, frames Figma (FIG) as a high-growth disruptor and ServiceNow (NOW) as the established enterprise workflow titan, and lands on ServiceNow as the better buy for 2026. Figma posted FY2025 revenue of about $1.1 billion, up 41 percent year over year, but remains loss-making with net income near negative $1.3 billion, and its most recent quarter saw revenue growth reaccelerate to 46 percent with a raised full-year outlook.
ServiceNow's numbers are the more established: about 8,700 enterprise customers, including 658 with annual contract value above $5 million; FY2025 revenue near $13.3 billion, up about 21 percent; net income around $1.7 billion; and roughly $4.6 billion in free cash flow. On valuation, ServiceNow trades at a forward P/E of about 34x versus roughly 76x for Figma. The thesis is that ServiceNow sits at the center of how large enterprises run internal operations across IT, HR, and finance, and is now also the place enterprises turn to govern and connect AI agent deployments, deepening the moat.
1 source
Yahoo Finance
ServiceNow & ITSM
Enterprise Software Stocks Rally Against a Sliding Tech Tape Atlassian, Monday.com, Salesforce, and ServiceNow all climbed Wednesday even as the broader tech group fell and long-dated yields hit a 20-year high.
Atlassian, Monday.com, Salesforce, and ServiceNow all climbed Wednesday even as the broader tech group fell and long-dated yields hit a 20-year high.
Enterprise software moved against the wider tech complex in Wednesday trading. Atlassian (TEAM), Monday.com (MNDY), and Salesforce (CRM) each rose about 3 percent, and ServiceNow (NOW) nudged up about 2 percent to $140.03, while the iShares Expanded Tech-Software Sector ETF (IGV) gained 1 percent and the QQQ slipped 0.88 percent. The divergence is notable because long-dated U.S. Treasury yields were at a 20-year high, and rising long rates normally weigh hardest on long-duration enterprise software.
The only company-specific catalyst was Atlassian, which pulled its U.S. federal security authorization submission forward by about six months, committed to a fully air-gapped, disconnected deployment of its core platform for government customers, and created a dedicated public sector business with its own leadership. For ServiceNow and the other names, the move was attributed to rotation into enterprise platforms as a defensive corner of technology rather than to any specific fundamental disclosure.
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24/7 Wall St.