The archive
News · edition

Edition, Mon, 20 Jul 2026.

7 stories on the wire this day. Open any story for its sources. Summaries are written by software from the linked reporting and can be wrong. Spot an error? Email [email protected] and we will correct or remove it.

AI & Technology

Brussels ordered Google to grant competing AI assistants comparable access to Android features and to share anonymized search data, challenging its structural dominance.

2 sources
Lead
this edition

AI & Technology

AI & Technology
The software giant is redirecting cash flow from its workforce to finance the massive Stargate compute buildout with OpenAI.
2 sources
AI & Technology
The Chinese developer released the largest open-weight model to date, challenging US labs on capability rather just price.
2 sources

ServiceNow & ITSM

ServiceNow & ITSM
ServiceNow confirmed it will release second-quarter 2026 financial results after market close on July 22, followed by a conference call and live webcast.
2 sources
ServiceNow & ITSM
ServiceNow announced a fundamental packaging shift, making AI, data connectivity, workflow execution, security, and governance standard across every product and package, eliminating the need for separate procurement projects.
2 sources
ServiceNow & ITSM
The Australia major family release for the Now Platform is now available in ServiceNow's Regulated Market, with key patches updated as of July 9, 2026.
2 sources
ServiceNow & ITSM
At its May 2026 Knowledge event, ServiceNow revealed a comprehensive AI platform update spanning the AI Control Tower, Autonomous Workforce, data intelligence, and security capabilities.
2 sources

EU mandates Google open Android to rivals and share search data

Brussels ordered Google to grant competing AI assistants comparable access to Android features and to share anonymized search data, challenging its structural dominance.

The European Commission issued binding decisions on July 16 requiring Google to open 11 Android feature groups to rival AI assistants and to share anonymized search data with eligible third parties. Rivals like ChatGPT and Claude will gain deeper system integration, while the data-sharing mandate addresses concerns over Google's control of search information. The changes take effect in phases: data sharing begins January 2027, and Android interoperability is due by July 2027. Non-compliance carries fines of up to 10% of global annual turnover.

The Verge
Dataconomy

Oracle cuts 30,000 jobs to fund $50 billion AI infrastructure bet

The software giant is redirecting cash flow from its workforce to finance the massive Stargate compute buildout with OpenAI.

Oracle announced a reduction of approximately 30,000 employees, roughly 18% of its workforce, to free up an estimated $8 to $10 billion in annual cash flow. These funds are earmarked for the Stargate project, a $50 billion AI infrastructure initiative involving a five-year, $300 billion cloud contract with OpenAI. The move signals a strategic shift where legacy tech vendors are prioritizing capital expenditure for AI data centers over maintaining current workforce levels, even as the company reports record revenue.

Tech Insider
Final Round AI

Moonshot AI launches Kimi K3, a 2.8-trillion-parameter open model

The Chinese developer released the largest open-weight model to date, challenging US labs on capability rather just price.

Moonshot AI introduced Kimi K3 on July 16, a Mixture-of-Experts model with 2.8 trillion total parameters and a 1-million-token context window. It features native vision and always-on reasoning, targeting long-horizon coding and agent workloads. The model is competitive with top US frontier models on major benchmarks and ranks first on the Arena WebDev leaderboard. Full weights are scheduled for release by July 27, adding to a concentrated week of open-weight launches that includes DeepSeek V4.

The Agent Report
Pandaily

ServiceNow announces Q2 2026 earnings date — results due July 22

ServiceNow confirmed it will release second-quarter 2026 financial results after market close on July 22, followed by a conference call and live webcast.

The company, which reported strong first-quarter 2026 results that beat the high end of its guidance across all topline growth and profitability metrics, raised its full-year subscription revenue forecast in April. Q1 2026 showed continued momentum in AI and enterprise workflow adoption. The Q2 print will be the first earnings look since the Knowledge 2026 event in May, where the company unveiled its AI Control Tower, autonomous workforce capabilities, and expanded partnerships with NVIDIA and Microsoft.

ServiceNow Newsroom
ServiceNow Investor Relations

ServiceNow shifts to fully AI-native platform — no more sidecar AI

ServiceNow announced a fundamental packaging shift, making AI, data connectivity, workflow execution, security, and governance standard across every product and package, eliminating the need for separate procurement projects.

The new model introduces a Context Engine that grounds AI agents in real-time enterprise reality, connecting relationships, policy, and decision history behind every agent decision. The company cited data from its Service Graph and Knowledge Graph — 85 billion workflows and 7 trillion transactions annually — as the foundation. Build Agent Skills are now open to developers across major IDEs including Claude Code, Cursor, and Windsurf, with free tiers for customers (100 calls) and personal developer instances (25 calls). An Enterprise Service Management (ESM) Foundation tier launched for midsize companies, promising deployment in weeks rather than months.

ServiceNow Newsroom
ServiceNow Store Release Notes

ServiceNow Australia family release reaches Regulated Market

The Australia major family release for the Now Platform is now available in ServiceNow's Regulated Market, with key patches updated as of July 9, 2026.

Australia represents a significant platform milestone, bringing expanded AI capabilities and workflow orchestration to the regulated market segment. The release notes indicate active patching and hotfix delivery, with the July 9 update reflecting ongoing stability improvements. The Regulated Market offering ensures compliance requirements are met for industries such as finance, healthcare, and government, where data residency and audit trails are critical. Early Release Program registration for the Australia version opens in July 2026.

ServiceNow Available Patches
ServiceNow Community

ServiceNow Knowledge 2026 unveiled AI Control Tower and autonomous workforce

At its May 2026 Knowledge event, ServiceNow revealed a comprehensive AI platform update spanning the AI Control Tower, Autonomous Workforce, data intelligence, and security capabilities.

The Knowledge 2026 announcements positioned ServiceNow as an AI "control tower" for enterprise operations, leveraging its position across 80 billion+ workflows and 85% of the Fortune 500. Key themes included governed execution of agentic AI, deterministic outcomes for autonomous operations, and expanded partnerships with NVIDIA and Microsoft. The Everest Group reviewed the Knowledge announcements as marking "a new phase in the company's agentic AI strategy," focusing on moving from AI assistance to governed, autonomous execution. The updates are now flowing into the Australia release and the new AI-native packaging model.

Everest Group
CX Foundation
Every edition

The wire publishes daily and keeps an archive of every edition, listed by date, newest first. If a summary is wrong, we correct or remove it.